Get in touch
Contact
Email is the best way to reach us. We usually reply within 2 business days.
About an order or a return
To help us find your order quickly, please include:
- The email address you used at checkout
- Your Stripe receipt, or the receipt number from it
- Which piece you ordered, and what you need help with
- For a damaged or wrong item, a photo helps
Returns are accepted within 30 days of delivery. Read the full policy on Shipping and returns.
Before you write
Many answers about shipping, sizing, care, and the email list are on the FAQ. For fit, see the size guide.
Sumenti Jewels is an online shop. We do not have a phone line or a storefront to visit.